Editorial Complaints Policy

At GreenPointCBD.com, we strive to provide accurate, reliable, and high-quality content about CBD products, health, and wellness. However, if you believe that we have made an error or a mistake in our reporting, we encourage you to contact us with your concerns.

We take all complaints seriously and will investigate them promptly. We are committed to providing transparent and objective reporting, and your feedback helps us to achieve this goal.

How to make a complaint

If you wish to make a complaint about any of our content, please email us at [email protected]. In your email, please include the following information:

Your name and contact details

The title and date of the article or content you are complaining about
A clear description of your complaint, including any factual inaccuracies and why you believe they are incorrect
Any supporting evidence you may have
Once we receive your complaint, we will acknowledge it within 24 hours and investigate it promptly. We will keep you informed of our progress and aim to provide a full response within 10 working days.

If you are not satisfied with our response

If you are not satisfied with our response to your complaint, you can contact the Independent Press Standards Organisation (IPSO), which regulates the UK’s newspaper and magazine industry. GreenPointCBD.com is not a member of IPSO, but we are committed to upholding their standards of good practice in journalism.

You can contact IPSO via their website at https://www.ipso.co.uk/make-a-complaint/ or by post at:

Independent Press Standards Organisation
Gate House
1 Farringdon Street
London
EC4M 7LG

Please note that IPSO can only consider complaints that relate to potential breaches of the Editors’ Code of Practice. More information about the Code can be found on their website.

We take all complaints seriously and aim to provide high-quality journalism and content that our readers can trust. Thank you for taking the time to provide feedback on our work.